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Dev Ops Engineer II

ClearTax is on a mission of simplifying financial lives of Indians. Clearly, Product & Engineering
excellence is what defines us and we stand for, and the opportunity is to build products that will
shape ClearTax vision. We are looking for engineering leaders who can join our mission to
simplify the financial lives of Indians.


Our engineers are involved in all parts of the product lifecycle: idea generation, design,
planning, execution, and shipping. We create reliable, scalable and highly performant systems.
A commitment to teamwork, hustle and good communication skills are key requirements.
As a DevOps lead, you build innovative, automated DevOps solutions to achieve massive scale,
constant uptime, and rapid product change simultaneously. You apply your programming skills,
system administration skills, operational skills, and large-scale architecture skills on a daily
basis.


RESPONSIBILITIES

  • Responsible for driving operational excellence for the connected services that a business offers to its customers to deliver an "always on" operation, year round, at the right cost
  • Uses your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences.
  • Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings
  • Includes creating, developing & managing the deployment architecture for the application
  • Developing the monitoring architecture and implementing monitoring agents, dashboards, escalations, and alerts
  • Developing and driving incident management processes, playbooks and stakeholder communication mechanisms
  • Overseeing change management & configuration management operating mechanisms
  • Driving root cause analysis (RCA) and risk management processes
  • Driving ongoing improvements and efficiencies in operational practices, tools & processes.

REQUIRED QUALIFICATIONS

  • B.Tech or higher in Computer Science. (We are willing to waive this requirement if you are an exceptional programmer).
  • Must be able to code at least in one of the languages (perl/python/ruby)
  • Expertise managing Hadoop and/or similar BigData infrastructures.
  • Expertise in UNIX/Linux/Windows Operating system administration and management
  • Strong understanding of monitoring implementations and administration
  • Strong communication skills (Written and Oral)
  • Past experience in Incident Management and good understanding of ITIL service operations
  • Experience in working in a 24/7 team managing large scale distributed systems
  • Experience managing systems on AWS platforms
  • Prior Chef/Puppet or automated deployment experience
  • Experience in supporting and maintaining a monitoring system
  • Experience managing Java based applications
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