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Customer support Trainer

JD for customer support Trainer

Hands on experience in training on accounting software.
Good PPT Skills
Experience in handling customer queries and providing feedback 

Critical Thinking: Corporate trainers will have to develop or assess materials that will help employees understand the subjects being taught. Trainers will have to understand the needs of the employees and judge what will work.
Decision Making: Corporate trainers will have to decide the best programs to train their employees and meet the needs of the organization.
Communication Skills: Corporate trainers need to speak present to groups of employees, speak interpersonally with individuals, report to management and meet with vendors. They must be friendly, clear, strong speakers.
Management: Trainers might be in charge of training staff, or need to motivate and train large groups of employees

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